FAQs

The only way to receive your Rewards credit is through the email, so be sure your email address is up-to-date in Your Account.

Yes. Unredeemed points expire 24 months after they are earned. They will then be deducted from your balance. We will notify you by email prior to expiration.

By creating an online account you can check your points balance as often as you'd like. Log in or create an account here. You can also find out how many points you have by contacting Customer Service at 877-5LESTER (877-553-7837), or by email us at customerservice@lestersnyc.com.

Rewards credits are issued once you accumulate the requisite number of Loyalty Points. If you qualify for Rewards Credits, then you will receive an email indicating how many Rewards Credits you have earned.

Lester's Loyalty Rewards is a free loyalty program that allows members to earn points with every purchase. Earn enough points and you'll get a Lester's Loyalty Rewards credit for $25 off your next online purchase. You can read more about the Program in our Loyalty Program page.

1. If you have an online account, please go to Your Account and log in. Once you're logged in, you'll find your rewards number on the My Lester’s Main Account page.
2. If you do not have an online account you can:
   1. If you have just completed a transaction and want to have those points applied to your purchase, on the order confirmation page you may create an account at that time. Otherwise, the points cannot be applied and with your next purchase we encourage you to create an account
3. For questions, feel free to call or email Customer Service at 1.877.5LESTER or 1.877.553.7837. customerservice@lestersnyc.com

• Ability to earn points towards Lester’s Loyalty Rewards Credits
• Advance notice of promotions
• Member-only exclusives
• Ability to track your points on Lesters.com
• Opportunities to earn even more benefits

If you exchange an item within the specified timeframe for exchanges, your Rewards credit is still valid for the item you've exchanged. Unfortunately, if you are only making a return, your credit will no longer be valid.

Contact Customer Service at 877-5LESTER (877-553-7837), or by email at customerservice@lestersnyc.com to make sure we have the correct email address on file.

No. When you use the Lesters.com checkout, you'll be provided with the complete order total. This is the exact amount you'll be billed. There will be no additional costs billed upon delivery or due as C.O.D. charges. Please note: Lesters.com reserves the right to correct pricing errors.

Unfortunately, you are unable to make changes to your order after it has been placed. If you would like to cancel your order you should contact Customer Service at 877-5LESTER (877-553-7837).

No. When you need to ship to multiple locations then you will need to place separate orders.

Unfortunately, Lester's does not ship for international deliveries. Lester's shipping policy extends only to the United States.

All orders are mailed via UPS. UPS will provide a tracking number for your package. Simply follow the Order Tracking link in your purchase confirmation email.

Just add items to your Shopping Bag and begin the checkout process. Lesters.com will calculate and display an order total, including all shipping costs to your selected destination, as well as applicable sales tax.

A Lester's E-Gift Card or Store Gift Card may not be redeemed for cash unless otherwise required by law.

A Lester's E-Gift Card can only be used at Lesters.com. A Lester's Store Gift Card can be used only at Lester's Stores.

Go to our Gift Card page and enter your card number to check the balance, or contact Customer Service at 877-5LESTER (877-553-7837).

If lost or stolen, a Lester's E-Gift Card or Store Gift Card cannot be replaced without the original sales receipt. Replacement value will be the value of a Lester's E-Gift Card or Store Gift Card at the time you report the loss or theft.

Lester's E-Gift Cards and Store Gift Cards have no expiration date.

To create a registry, all you need is a Lester's account (Log in or Register here). Registries can be created up to 6 months before the event and can have both a sponsor and co-sponsor.

You can search for a public gift registry using our Find Registry feature.

You can choose whether your registry is private or public within the registry settings in Your Account.

You can delete a registry at any time. A registry is only valid for as long as there are in-stock items available. We never remove registries (even after the event date) unless the registry no longer has any available items that can be purchased, in which case the registry will be deleted.

A gift registry is a great way to let people know exactly what you or your child would like as a gift from Lester's. You can create gift registries for all types of events (a birthday party, baby's shower, Christmas wishlist, etc.).

You can call Customer Service at 877-5LESTER (877-553-7837), or email us at customerservice@lestersnyc.com.

Lester's is not affiliated with, endorsed by, nor related to, any of the persons (including, but not limited to) celebrities, production companies, studios, publishers and/or networks mentioned or represented on the pages on lesters.com. The names and /or photos of the celebrities, programs, images, publishers, studios, networks and production companies are incorporate herein solely as a (fair use) under the Copyright Act to help reference and identify/clothing worn on television, in movies or in other media outlets. Any trademarks mentioned are the sole property of their respective owners.

If your (or a person or entity you represent) photograph, video, or other copyrighted material appears on the Lester's.com  website without your permission, we would be happy to remove it from the lesters.com website. 

If your (or a person or entity you represent) are seen on this website and you do not consent to said use of your (or the person or entity you represent) image or likeness herein, we will remove it from the Lesters.com website. Please email us at: customerservice@lestersnyc.com, with the below information:

1. Your legal name (and stage name if applicable) and contact information: email address, physical address and daytime phone number.

2. The legal name (and stage name if applicable) of the person or entity you represent, If you are contacting us on behalf of another and  documentation that you are duly authorized to represent said person or entity.

3. A link or specific reference to the objectionable material.

4. Any information you deem relevant to allow Lester's to efficiently process your request.

5. Also include the following statement: "I (insert name) state under penalty of perjury of the laws of New York, California and the United States, that the above statements are true and correct."

6. Signature (Physical or Digital)